Leadership and Business Impact

Until recently, all enterprise staffing departments worked in similar ways. Staffing professionals could easily move from one firm to another with little friction. Today it is more difficult. Well documented performance differences approaching 100% reflect very different ways of performing every staffing related responsibility, from sourcing and retention to tool selection and budgeting.

Rapid changes in the HCM ecosystem over the past decade have put tremendous pressure on CHROs. Business conditions have seesawed from prosperity to recession and back again. Operationally, teams of generalists have evolved into a teams of specialists, and demands to centralize, decentralize, outsource and reengineer and have often pulled departments in opposite directions.

In many organizations, CHROS have been asked to move from directorships or vice presidencies to the C-suite, taking their long-coveted seat at the senior executive table and adding new strategic duties to their old operational ones.

Today’s successful CHROs are:

  • Actively restructuring, reorganizing and retasking their departments to deliver better efficiency
  • Delivering staffing effectiveness results 25% or more better than industry benchmarks 
  • Switching from traditional job posting to processes designed specifically for vast, noisy, competitive, consumer-driven marketplaces
  • Taking full ownership of their working tools
  • Developing metrics and analytics to provide better line of sight between staffing decisions and business results
  • Competing more effectively for business resources and influence

Every employer today is transitioning from the 20th century staffing model to the 21st century model, but some are far ahead of others. This report will help you place your staffing departments on that continuum, decide how to prioritize your projects, compete for resources, measure their impact and communicate your achievements.

CONTENTS (partial)

  • Success in a changing world
  • Who will own talent management
  • 21st century competencies
  • Why change creates losers and winners
  • Major change drivers
  • The efficiency paradox
  • The costs of poor quality
  • Calculating full replacement cost
  • Communication leverage
  • Competing for influence and resources
  • Measuring the right things the right way
  • Owning vs. using technology


Your Shopping Cart is empty, add items